Shipping policy


Shipping Policy – MARADHA

Welcome to MARADHA. We are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing Time

  • All orders are processed within 24–48 business hours after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: 7–14 business days

Delivery times may vary depending on courier availability, weather conditions, or unforeseen delays.

Shipping Charges

✅ Free Shipping Available on selected products and promotional offers.

Any applicable shipping charges will be displayed during checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders and locations across India.

Please ensure:

  • Correct shipping address
  • Valid mobile number
  • Availability at delivery time

Repeated failed COD orders may lead to COD restrictions for future purchases.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID
  • Courier details
  • Shipping confirmation via Email/SMS/WhatsApp

You can track your shipment using the courier tracking link provided.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally happen due to:

  • Weather conditions
  • Public holidays
  • Logistics issues
  • Incorrect address details

If your order is significantly delayed, contact our support team for assistance.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information.

If:

  • Wrong address is entered
  • Customer is unavailable repeatedly
  • Order is refused without valid reason

Additional re-shipping charges may apply.

Damaged Package

If your package arrives damaged:

  • Please record an unboxing video immediately
  • Contact us within 24 hours of delivery
  • Share clear photos/videos for verification

Claims without proof may not be eligible for replacement/refund.

International Shipping

Currently, MARADHA primarily ships within India.
International shipping availability may vary depending on product and location.